Refund and Return Policy

Please note:  All prices subject to change without notice.  Customers will be notified in advance of shipment when there has been a price change.  Availability of products occasionally do not match our website inventory.  Refunds will be issued for out of stock items. 


If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund (less shipping and handling). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. DVDs that have been opened cannot be returned. You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase. Please e-mail our Customer Service Department at   within 30 days of the shipment date to receive authorization and return instructions.  

We may not be able to accept returns for large quantites purchased.   For large quantity returns of more than 10 of any one item please email us for authorization.

You can email us with your questions, comments or concerns at any time.

Flu-Defense does not provide any warranty on products that we sell.  Please check with manufacturer for any warranty information or guarantees.

Exchanges will be handled on an individual basis.  Please contact us for more information.

Orders can not be cancelled once the order is submitted.  We can issue a refund if you contact us and your order has not yet been shipped.  For orders that have been shipped, please see our return policy above.